FAQ

Can I have more than one Business linked to my Billx account?
Yes. A primary user for an existing Billx account can create a new account for another Business in the Profile->Create Account menu. You would group your...
Thu, 24 Sep, 2015 at 1:29 PM
Can I add more user accounts?
Yes. You can add unlimited user accounts at no extra cost. 
Sat, 25 Jul, 2015 at 9:56 PM
Is my data with Billx secure?
Data communication between the Billx Plugin and the Billx website is securely transmitted through a secured and encrypted channel that uses AES_128_CBC 128...
Thu, 24 Sep, 2015 at 1:30 PM
Where is my data stored?
All data is stored in Australia, there is no offshoring of data.
Sat, 25 Jul, 2015 at 10:08 PM
Does the Billx Plugin work on Mac?
No. We currently do not provide an Apple Mac solution.
Thu, 24 Sep, 2015 at 1:35 PM
Is there a limit to the number of invoices I send and receive via Billx?
Any limits placed on sending and receiving invoices is based on the accounting package you have chosen. Not all accounting packages enforce limits a...
Thu, 24 Sep, 2015 at 2:45 PM
How do I know if my customer has received my invoice?
Billx tracks when your invoices have been downloaded by your customers using Billx. If you log into your Billx account you will be able to see when your cus...
Thu, 24 Sep, 2015 at 2:46 PM
What if my customer deletes an invoice I have sent them?
If a customer using Billx deletes a transaction in their accounting package after importing it via Billx, you will not receive any notifications.
Thu, 24 Sep, 2015 at 2:47 PM
Why do you ask for my bank account details?
During registration you can choose to supply us with your bank details for EFT. If the details are supplied, Billx will check if your customers have your de...
Thu, 24 Sep, 2015 at 2:49 PM
Can I delete an invoice I receive from a supplier via Billx?
Yes. You can delete any invoices you have received via Billx. If you have configured Billx to approve supplier invoices manually, then a Billx Admin...
Thu, 24 Sep, 2015 at 2:50 PM